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We Hope You Enjoyed The 2021 Accelerating Customer-Centric Digitalisation, Automation & Self-Serve Conference.

Please check the website for more information coming soon, or sign up here and be the first to hear! PLUS... Don't miss out on our exciting opportunities to get involved - speak, sponsor, exhibit or host one-to-one meetings and position yourself as a thought leader amongst the beauty elite! Email to find out more.

In the meantime, please take a look at our upcoming sister events...


The Customer Experience Conference - Engaging Journeys, Real Results

Deliver Results With Future-Proofed, Insight-Led, New, Winning Customer Experience Strategies For Changed Customer Behaviours & Expectations: 25th May 2021, Virtual Event

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The Customer-Focused Contact Centres Conference - Effortless Experiences

Next-Level, Customer-Centric Contact Centres: Harness Tech & Empower Agents To Deliver Seamless, Multi-Channel Customer Journeys & Experiences: 23rd June, London

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The Financial Services Customer Experience Conference - Behavioural Insights, Real Value

Actionable Customer Insights & High-Impact, Proven Technologies For Stand-Out Customer Experience Strategies & Journeys Which Deliver Real Results: 24th June, London

Here's What Previous Attendees Have To Say:

'Enjoyable and varied insights throughout the day - a great set up.' M&S Bank

'Really well planned content with varied speakers whose discussion topics complemented each other incredibly well.' Adidas

'Some stand out speakers, really got me thinking! I left with some great ideas and full of enthusiasm.' Merz Pharma

Can You Help Digital Strategy Directors Meet Customer Needs & Expectations By Balancing The Human Touch & Digital? For more information on how to speak, arrange branding or one-to-one meetings at this market-leading virtual conference, please call +44 (0) 20 3479 2299 or email

Virtual Event Speaking, Exhibiting & Meetings Opportunities Include: Speaking & Thought Leadership Opportunities ✓ Pre-Conference Marketing & Brand Exposure ✓ Virtual One-To-One Meetings ✓ On The Day Branding On The Dedicated Virtual Platform ✓ Interactive Networking, Direct Messaging, Meetings, Live Q&A, Social Feeds ✓ Virtual Exhibition Stand ✓ Competitions ✓ Electronic Giveaways ✓ Virtual Roundtables